Employee Empowerment in Flat Organizations Essay -- Employment Custome

Employee Empowerment in Flat Organizations A flat organization is a culture of ownership and partnership, it is an organization that uses teams to increase efficiency, responsiveness and flexibility. The focus is on customer satisfaction, work is directly connected, to customer processes. Employees in a flat organization know the business, they have been delegated the power to think for the whole company. Flat organizations are giving lower management more responsibilities; they are expected to make more decisions to integral operations. Good decision-making is a balance between getting most of what we want with as little risk as possible. It means that we use the right processes that encourage participation while keeping the focus on the decisions at hand. Every organization has decisions that need to be made daily. Organizational performance is largely dependent upon the decision-making processes that a particular organization uses. Having good decision making skills allows us to make the decision with a degree of confidence and efficiency. Employees at all levels will be able to make decisions with greater confidence if they have processes. Processes provide clarity to think through the recommendation and the process to make coherent decisions. Processes improve our ability to think clearly and a company that adopts a common decision making process improves the outcome and efficiency of decisions made. A process will map out how to plan, frame and resea...